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Palm Trees

Frequently Asked Questions

Questions & Answers

Q: What information should I provide before you conduct your research?

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A: Provide as much information and detail regarding the names of your parents, grandparents, great-grandparents, extended family, and so forth. For example, providing vital information such as birth, marriage, and death with dates and location will help with locating your ancestors and family in the records. If an ancestor or family member migrated or relocated to a different country, province, or parish, provide that information. The more information you provide, the likely the probability for finding information increases.

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Q: How far back do you trace an ancestral branch of a family tree?

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A: Each case is different. It depends on the request, the hours of the service paid, the condition and availability of the records, and the history of the ancestors researched. For many people, there are historical barriers making it challenging and difficult to trace beyond a certain period (i.e. the emancipation in 1834).

 

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Q: Is it possible to pay for genealogical research and receive zero results?

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A: Yes, it is possible especially if the client doesn't provide enough information or the information received is inaccurate.

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Q: What is the recommend hours you suggest a beginner client who is just starting to research their ancestry for the first time pay?

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A: We recommend a client pay for 3 hours of research to later determine the lineage they might want to focus for further research.

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Q: After you finish your research, do you provide the client with a report?

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A: Yes, after we finish a research request, we write and provide a report of our findings, analysis, negative searches, recommendations, and conclusions. This report is included with the initial payment.

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Q: Do you search for wills and deeds of ancestors?

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A: Yes, our initial research will consist of locating wills and deeds of an ancestor especially if an individual owned land and property and or held political and social status in society. Although, not all wealthy people wrote wills, and some died intestate.

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